ClutchCraft.in (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
- Personal Information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed via secure third-party gateways)
- Non-Personal Information:
- IP Address
- Browser Type & Version
- Device Information
- Pages Visited & Time Spent
- Referral Source
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders
- Provide customer support
- Personalize your experience
- Send transactional or promotional emails (only with your consent)
- Improve our website and services
- Prevent fraudulent activities
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Trusted service providers (e.g., shipping partners, payment processors)
- Law enforcement agencies, if required by law or legal obligation
- Third-party tools (e.g., Google Analytics, Meta Pixel) strictly for analytics and advertising purposes
All third parties are required to maintain confidentiality and use your data only as per this Privacy Policy.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Enhance user experience
- Analyze website traffic
- Deliver relevant advertisements
You can manage your cookie preferences at any time. See our Cookie Policy for more details.
5. Data Security
We implement industry-standard security practices to protect your personal data, including SSL encryption and secure payment gateways.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we strive to protect it to the best of our ability.
6. Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing emails at any time (via unsubscribe link)
To exercise these rights, contact us at [email protected].
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before submitting any data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]
📱 WhatsApp: +91-7021982861
Effective Date: 1 January 2023
Last Updated: 1 January 2024