Effective Date: 1 January 2023
Last Updated: 1 January 2024
Welcome to ClutchCraft.in. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you disagree with any part of these terms, please do not use our website.
1. Use of the Website
- You must be at least 18 years old or using this website under the supervision of a parent or legal guardian.
- You agree to use the site for lawful purposes only and not for any illegal or unauthorized activity.
2. Product Information
- We strive to display accurate product details, images, and pricing. However, minor variations in color, size, or texture may occur due to lighting, photography, or screen settings.
- All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
3. Pricing & Payments
- All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
- We only accept prepaid payments via secure payment gateways (no COD available).
- In case of pricing errors, we reserve the right to cancel the order and process a full refund.
4. Orders & Shipping
- Orders are processed within 1–3 business days. Delivery timelines vary by location.
- We reserve the right to cancel or refuse any order for reasons including but not limited to: product unavailability, payment issues, or suspected fraud.
Refer to our full Shipping Policy for more details.
5. Return & Refund Policy
- Returns are accepted only in cases of damaged, defective, or incorrect products.
- Customers must report such issues within 48 hours of delivery with proof (photos/videos).
- Approved refunds are processed within 5–7 business days.
See our detailed Return & Refund Policy for eligibility and process.
6. Intellectual Property
All content on this website—including text, graphics, logos, images, and design—is the intellectual property of ClutchCraft and protected under applicable laws. Unauthorized use, copying, or reproduction is strictly prohibited.
7. Limitation of Liability
ClutchCraft shall not be liable for:
- Any indirect or consequential loss or damage
- Delays in delivery caused by external factors (e.g., courier delays, natural disasters)
- Issues arising from misuse of the products
8. User Account & Conduct
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to provide accurate and complete information while registering or ordering.
- We reserve the right to suspend or terminate accounts for misuse or violation of these terms.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.
10. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
11. Changes to Terms
ClutchCraft reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about these Terms & Conditions, feel free to contact us:
📧 Email: [email protected]
📱 WhatsApp: +91-7021982861